PRIVACY POLICY
Jovana Lipovac Art is committed to protecting your privacy.
We have prepared this Privacy Policy to describe to you our practices regarding the Personal Information (as defined below) we collect from users of our Site at www.jovanalipovac.com. It also describes the choices available to you regarding the use of your Personal Information and how you can access and update this information.
1. User Consent.
By submitting Personal Information through our Site or Services, you expressly consent to the collection, use and disclosure of your Personal Information in accordance with this Privacy Policy.
2. Visitors under the age of 13.
Our Service is not offered to persons under the age of 13. Thus, we do not intentionally gather Personal Information from visitors who are under the age of 13.
3. Types of Data We Collect
“Personal Information” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Anonymous Data” means data that is not associated with or linked to your Personal Information; Anonymous Data does not, by itself, permit the identification of individual persons. We collect Personal Information and Anonymous Data, as described below.
a. Information You Provide to Us.
We may collect Personal Information from you, such as your name, e-mail and mailing addresses when you contact us.
If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply.
When you participate in one of our surveys, we may collect additional profile information.
When you post messages on our Site, the information contained in your posting will be stored on our servers and other users will be able to see it.
We may also collect Personal Information at other points in our Site that state that Personal Information is being collected.
b. Information Collected via Technology.
To make our Site and Services more useful to you, our servers (which may be hosted by a third party service provider) collect information from you, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit. We use this information, which does not identify individual users, to analyze trends, to administer the Site, to track users’ movements around the Site and to gather demographic information about our user base as a whole. We may link this automatically-collected data to Personal Information for the purposes of security and to detect fraudulent activity.
We also use cookies and URL information to gather information regarding the date and time of your visit and the information for which you searched and which you viewed. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a web site. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. Persistent Cookies can be removed by following Internet browser help file directions. Cookies may enable automatic logins when you visit in the future and may enable content customization.
The use of tracking technologies by our technology partners and other 3rd party assets on the Site is not covered by our Privacy Policy. These 3rd parties may use cookies, clear gifs, images, and scripts to help them better manage content on our Site. We do not have access or control over these technologies. We do not tie the information gathered to our visitor’s Personal Information. We partner with a third party ad network to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other web sites to provide you targeted advertising based upon your interests.
c. Google Analytics.
We currently use Google Analytics as well as Google Ads for advertising. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. Google Analytics uses its own cookie to track visitor interactions. Website owners can view a variety of reports about how visitors interact with their website so they can improve their website and how people find it. Please see the following links for more information about Google Analytics: http://www.google.com/analytics/, http://www.google.com/privacy.html and http://www.google.com/analytics/tos.html.
4. Use of Your Personal Information
a. General Use.
In general, Personal Information you submit to us is used either to respond to requests that you make, or to aid us in serving you better. We use your Personal Information in the following ways:
– to facilitate the creation of and secure your Account;
– identify you as a user in our system;
– improve our Site and Services;
– for our internal research and development;
– customize content to match your preferences;
– prevent suspended users from re-registering;
– provide the Services you request;
– send you a welcome e-mail to verify ownership of the e-mail address provided when your Account was created;
– send you administrative e-mail notifications, such as security or support and maintenance advisories;
– respond to your inquiries and requests;
– to make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback; and
– to send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes of Decorilla.
b. Creation of Anonymous Data.
We may create Anonymous Data records from Personal Information by excluding information (such as your name) that make the data personally identifiable to you. We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content of our Services and improve Site navigation. Jovana LIpovac Art reserves the right to use Anonymous Data for any purpose and disclose Anonymous Data to third parties in its sole discretion.
5. Third Party Websites.
a. Third Party Sites Generally.
When you click on a link to any other website or location, you will leave our Site and go to another site and another entity may collect Personal Information or Anonymous Data from you. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of data after you click on links to such outside websites.
b. Social Networking Sites.
If you (i) log on to the Service with your login credentials from a social networking site (such as Facebook, Twitter, or LinkedIn) (“Social Networking Site”) or (ii) associate your Account with your account at a Social Networking Site, we may receive information about you from such Social Networking Site, in accordance with such Social Networking Site’s terms of use and privacy policy (“SNS Terms”). We may add this information to the information we have already collected from you via the Service. If you elect to share your information with these Social Networking Site, we will share information with them in accordance with your election. The SNS Terms will apply to the information we disclose to them.
c. Other Social Media Features.
Our Site includes social media features (“Features”) such as the Facebook Like button, Tweet button and other widgets or interactive mini-programs that run on our Site. These Features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the Feature to function properly. These Features are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the terms of use and privacy policy of the company providing them (e.g., Facebook or Twitter).
6. Your Choices Regarding Your Personal Information
We offer you choices regarding the collection, use, and sharing of your Personal Information.
If you subscribe to jovanalipovac.com, we may periodically send you free newsletters and e-mails that directly promote the use of our Site or Services. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive, by adujsting your email preferences from within your Account setting page or by contacting us directly (please see contact information below).
Despite your indicated e-mail preferences, we may send you service-related communication, including notices of any updates to our Terms of Use or Privacy Policy.
7. Security of Your Personal Information.
Jovana LIpovac Art is committed to protecting the security of your Personal Information. We (and our third party service providers) use a variety of industry-standard security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. When you enter sensitive information (such as a credit card number or SS#) on our order forms, we (or our third-party service providers) encrypt transmission of that information using secure socket layer technology (SSL). We also require you to enter a password to access your Account information. Please do not disclose your Account password to unauthorized people. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while Decorilla uses reasonable efforts to protect your Personal Information, Decorilla cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at art@jovanalipovac.com.
8. Blogs.
Our Site offers publicly accessible blogs. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your Personal Information from our blog or community forum, contact us at art@jovanalipovac.com. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.
9. Testimonials.
We display personal testimonials of satisfied customers on our Site in addition to other endorsements. If you choose to provide a testimonial on the Site, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at art@jovanalipovac.com.
10. Contact Information.
Jovana Lipovac Art welcomes your comments or questions regarding this Privacy Policy. Please contact us at:
art@jovanalipovac.com
11. Changes to This Privacy Policy.
This Privacy Policy is subject to occasional revision, and if we make any material changes in the way we use your Personal Information, we will notify you by sending you an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on our Site. Any changes to this Privacy Policy will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you or thirty (30) calendar days following our posting of notice of the changes on our Site. These changes will be effective immediately for new users of our Service. Please note that at all times you are responsible for updating your Personal Information to provide us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. In any event, changes to this Privacy Policy may affect our use of Personal Information that you provided us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your Personal Information, you must notify us prior to the effective date of the changes that you wish to deactivate your Account with us. Continued use of our Site or Service, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
SHIPPING POLICY
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations. Contact me within: 3 days of delivery. Ship items back within: 7 days of delivery. Request a cancellation within: 24 hours of purchase.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me at art@jovanalipovac.com if you have any problems with your order.
Frequently asked questions
- Custom and personalized orders. I am very pleased to contemplate the wishes of my customers and I am very happy to do personalized orders. It is necessary to inform me about the order in time (at least 15 days, depending on where you are), send me a quality and visible image for work, specify what you want and your idea will be realized as soon as possible.
- Care instructions. When handing over, carefully unpack the product in order to avoid damage and your image is ready to be exposed. Keep in a dry place. Please, be aware that when items are shipped through posting services of any type (couriers included) there is always a possibility (no matter how reduced) that an accident (damages on parcels, delays etc) happens, and which I cannot prevent. I am here to do everything that’s possible for my customers to be happy with the purchases, and to make sure that, to my abilities they receive the best service that’s possible. Although I trust you will be happy with the transaction, if anything goes wrong with it, an ordered item does not arrive, or it arrives with damages of any sort, PLEASE CONTACT ME and I will get back to you in no time, to resolve the issue in the most convenient way for you.
- Please always remember that the rendering of a digital image in everything including its colors, tones, shades etc, varies from one pc or laptop screen to another. Minor (truly minor though!) differences may occur between what you see on your computer’s screen when viewing pictures of my works, and the physical print.
©2019-2021 JOVANA LIPOVAC – ALL RIGHTS RESERVED PRIVACY POLICY
DEVELOPED BY: SRĐAN BOROVIĆ